Privacy Policy
Last Updated: August 2024
1. Introduction
Welcome to Axotech Solutions Inc. (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our website www.axotechsolutions.com (“Website”) and interact with our services. Please read this policy
carefully.
2. Information We Collect
2.1 Personal Information:
We may collect personal information that you provide directly to us, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Job application details
2.2 Automatically Collected Information:
We automatically collect information about your device and usage when you visit our Website, including:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages visited
- Time spent on the Website
- Clickstream data
2.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us remember your preferences and track your activity. You can manage cookie settings through your browser
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Website and services
- To process transactions and manage payments
- To communicate with you, including sending updates, newsletters, and promotional materials
- To improve our Website and services through analytics and research
- To respond to your inquiries and provide customer support
- To comply with legal obligations and enforce our policies
4. Disclosure of Your Information
We may disclose your information in the following circumstances:
- Service Providers:We may share your information with third-party service providers who assist us in operating our Website, processing payments, or providing customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes or governmental requests.
- Consent: We may share your information with third parties if you provide explicit consent for such sharing.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet
or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information under certain circumstances.
- Opt-Out: Opt-out of receiving marketing communications or withdraw consent where applicable.
To exercise these rights, please contact us at support@axotechsolutions.com
7. SMS Messaging Consent
If you check mark against your phone number given, we will consider it as your consent to receive SMS messages from Axotech Solutions Inc. regarding
[specific purpose, e.g., updates, promotions]. Message and data rates may apply. To opt-out of receiving SMS messages, reply “STOP” to any message we send. For assistance, reply “HELP.”
8. Opt-Out Policy
At Axotech Solutions, Inc., we value your privacy and are committed to providing transparent and compliant communication through SMS. This policy outlines how you can opt out of receiving SMS messages from us at any time.
a. Consent to Receive SMS Messages
Before receiving SMS communications from Axotech Solutions, Inc., you must provide explicit consent. This includes signing up through our website, forms, or other channels where you willingly provide your phone number.
b. Opt-Out Instructions
You can opt out of receiving SMS messages from Axotech Solutions, Inc. at any time. Each SMS message will include a simple way to opt out. To stop receiving messages:
- Reply STOP to any SMS you receive from us.
c. Immediate Action
Upon receiving your opt-out request (e.g., replying STOP), we will immediately process your request and stop sending SMS messages to your number.
- You will receive a confirmation message stating:
“You have successfully unsubscribed. You will no longer receive SMS messages from Axotech Solutions, Inc.”
d. Alternative Keywords
We recognize that users may respond with different terms. The following keywords will also be accepted to opt out:
- UNSUBSCRIBE
- CANCEL
- END These keywords will work the same as replying STOP.
e. Frequency of Reminders
For ongoing campaigns, we will periodically remind you of your option to opt out by including the message:
“Reply STOP to unsubscribe.”
f. Re-Opting In
If you wish to start receiving messages again after opting out, you can re-subscribe by replying with START or by opting in through our website or other methods.
g. Recordkeeping
Axotech Solutions, Inc. will maintain records of all opt-in and opt-out requests for compliance and customer service purposes.
h. Compliance with Laws
Axotech Solutions, Inc. adheres to all applicable laws and regulations concerning SMS communication, including:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act
- Other relevant local, state, and international regulations.
If you have any questions or concerns about our SMS opt-out policy, please contact us at (646) 825-2437 or support@axotechsolutions.com
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of
any third-party sites you visit.
10. Children’s Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
11. Complaints and Dispute Resolution
We take your privacy concerns seriously and are committed to addressing any complaints or issues regarding the processing of your personal data, SMS messaging practices, or compliance with The Campaign Registry (TCR) guidelines.
If you believe that your rights have been violated or you have concerns about how we handle your personal information, you can contact us as follows:
11.1 How to File a Complaint:
Contact Us Directly: If you have any complaints or questions about this Privacy Policy or our SMS practices, please contact us at:
Email: support@axotechsolutions.com
Phone: +1 (646) 825-2437
Address: 211 East 43rd Street, 7th Floor, New York, NY 10017
11.2 Escalation Process:
We aim to respond to all complaints within 8 business days. We will investigate your concern thoroughly and work with you to resolve the issue.
11.3 Your Rights:
You retain the right to seek independent legal advice or pursue a complaint through other avenues available under relevant privacy laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website with a revised effective date. Your continued use of our Website after any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Axotech Solutions Inc.
Address: 515 Madison Ave. 8th Floor Suite 8176 New York, NY 10022
Email: support@axotechsolutions.com
Phone: +1 (646) 825-2437